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LiveOps' Free Certification Courses Help New Agents Build Confidence!

September 30, 2014

Jennifer McDonald, Learning Program Manager at LiveOps, shares helpful information about LiveOps free onboarding certification.

LiveOps free, online, award-winning certification courses help new agents come onboard with confidence. The courses are broken up into short learning modules that allow agents to learn at their own pace and to test their knowledge with short quizzes. Each eLearning course is self-paced and designed to be fun and interactive, helping new agents to stay engaged while they learn.

"I like the fact that you all utilize video, reading material, and live calls to help all levels of learning."

New agents begin their onboarding certification by learning more about what it means to be an independent contractor and all the rewards that come with providing services as an independent agent.

You will be introduced to the business operation tools and resources you will need to get your home business up and running. These certification courses will walk you through how to connect with LiveOps and prepare you to start taking calls.

Then you are ready to dive into a more tailored certification specific to the brands and products your business will be representing. This is where you will gain the knowledge you need to represent these specific brands with confidence.

The courses include a variety of instruction techniques to help meet different learning styles. There is everything from script simulation to live virtual classroom settings where agents can discuss questions and/or concerns with each other and a LiveOps facilitator. The live virtual discussions can be particularly helpful and give you a chance to interact with other new agents who have the same questions.

Throughout the onboarding process, our team is here to support your home business. Once you complete onboarding, you will begin taking real calls. But don't worry! You will still have access to program specialist and community service representatives who can answer your questions, plus you can always go back and retake the online certification courses to refresh your knowledge. And as you become more confident and proficient on the calls, you may have opportunities to take more certification courses to grow your business.

"I am able to spend time with my husband who is retired from the military. I can take vacations any time of the year without asking for that time off. I can go spend time with my children, their school events, doctor appointments, sports, birthday parties, etc."

LiveOps Nation Member, wife, and mother from Georgia

"I could rave and rave about LiveOps! Working for them allows me to remain a stay at home mom in this economy. If it weren’t for this opportunity, I'd be away from my children somewhere, working in an office, and they would be at a sitter after school. Thank You LiveOps!"

Stay-at-home mom and LiveOps Nation Member

“LiveOps provides us with all [the] tools for certification and education of client products within LiveOps University, resources on product information, [and opportunities] for agents to share ideas and successes with other agents. Great management and tools to help your business succeed.”

LiveOps Nation Member since 2008

How do I get started? Before you apply