The LiveOps Difference
Defining what it means to work at home.

LiveOps brought work home!

LiveOps is a pioneer in the call center industry. We proved that independent agents could provide professional call center services from home. Then we went out and sold the idea to top companies across America, helping to establish the work-at-home model as a legitimate option for professionals.

When you choose to become a LiveOps independent agent, you are choosing to be part of the premier virtual call center in the cloud. Our clients are nationally-recognized companies who are looking for people with the passion and skills to dazzle and delight their customers.

To attract top talent, we offer the best work-at-home independent contractor model in the virtual call center industry. With LiveOps, your business, your success, and your future are in your hands.

  • You control your journey – the key to your success lies with you. Your performance dictates your earning potential!
  • You control your schedule – you determine when you want to provide services. You are not locked into a fixed schedule.
  • You control your business – as an independent contractor you are your own boss and you manage your business your way with access to tools that make managing your business a snap.

Learn more about why people who want to work at home choose LiveOps.


With LiveOps you are in control of your earning potential with no earning caps. Most clients pay on a per talk-minute basis and some include performance-based incentives. The amount you earn varies based on the time you spend talking on the phone, the number of calls that come in, and the incentives you earn.

You can choose to work as much as you want, in as little as 30-minute blocks of time, making it easy to work around your life and your family. You can choose the hours that work for your business 24 hours a day, 7 days a week, full-time or part-time

You’ll learn everything from how to use the resources, software, and applications you need, to what to expect on calls. Our onboarding program consists of online eLearning courses, self-study, and virtual classroom learning sessions. You complete the eLearning courses at your own pace, take quizzes to check your progress, and repeat courses anytime you want to refresh your knowledge. Our certification is provided free of charge!

With LiveOps, you are your own boss, but you aren’t alone. Other independent agents are just a click away ready to connect if you have questions, want to share best practices, or just need support from someone who understands. 


With LiveOps you will be a call center professional, not a telemarketer. We offer a variety of exciting opportunities in customer service, sales, insurance, and healthcare.

Get the security of working with top brands and nationally-recognized companies. With LiveOps you can provide services to multiple clients, which means your earning potential isn’t tied to just one company’s success.

LiveOps work-at-home opportunities can be an ideal option for Veterans who are readjusting to civilian life and may have challenges working outside their home or finding work. The flexibility is also great for military spouses who need to work around deployment schedules. In many cases, you can even move your business to another state if your partner is assigned to a new base.

"LiveOps provides us with all the tools for certification and education of client products within LiveOps University, resources on product information, and conference calls to get help. Agents share ideas and successes with other agents. Great management and tools to help your business succeed.”

Insurance agent and LiveOps Nation Member since 2008

“I have learned so much from the seasoned agents and clients by attending conference calls about promotions, as well as sales techniques to improve my business. I especially love LOU (LiveOps University) where I've had the convenience of enrolling and certifying my business in different products from the comfort of my living room.”

Mom and LiveOps Nation Member from Florida

“Since joining the LiveOps community, I have been able to grow and learn about the many opportunities available. As a LiveOps Independent Agent, one has the ability to qualify to take a wide variety of calls, depending on your personal preference and availability (day/time).”

LiveOps Nation Member and insurance claims agent from Florida

How do I get started? Before you apply

How do I get started?

Check out important information about our phone and computer requirements, setting up your home office, and what to expect when you apply.

learn more