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Independent Call Center Agents Take Their Talent Beyond Traditional Call Center Jobs

January 30, 2015

Karen Beaman, LiveOps Director, Agent Acquisition & Onboarding, looks at why talented call center agents should consider going beyond being an employee and look at becoming their own boss.

LiveOps independent call center agents are talented call center professionals with the skills to dazzle callers and build brand loyalty through world-class customer service. They are savvy and confident knowing that they have access to a premiere Call Center platform that puts everything they need right at their fingertips.

But perhaps the most amazing thing about LiveOps independent call center agents is that they took the leap and broke away from traditional call center jobs to work from home as their own boss.

And working from home as an independent contractor has its perks:

  • Office Environment: For most call center jobs, you would expect to work in a cubicle, under fluorescent lights. As an independent agent, you can set up an inviting home office. Soft lighting, family pictures, a comfortable chair, and a nice window view can create a nice retreat where you can work at home.
  • Schedule: Most call center jobs require you to work on a set schedule with limits on when you can take breaks and how often you can take time off. LiveOps agents are independent contractors with full control over their schedule and their time. You decide when and how often you want to work to meet your goals, and you can change your schedule as often as you want.
  • Who is in Control: With LiveOps you are the boss! This may be the best part about being a LiveOps independent contractor - you are in charge, running your own business and you benefit directly from the effort you put in.

LiveOps provides the tools and resources you need to make running your own business easy, from free certification that prepares you to meet client requirements to scheduling and invoicing tools that take the worry out of getting paid. With LiveOps, you can take your talents beyond traditional and be your own boss and business owner.

So what are you waiting for? Apply Today.

"I am able to spend time with my husband who is retired from the military. I can take vacations any time of the year without asking for that time off. I can go spend time with my children, their school events, doctor appointments, sports, birthday parties, etc."

LiveOps Nation Member, wife, and mother from Georgia

"I could rave and rave about LiveOps! Working for them allows me to remain a stay at home mom in this economy. If it weren’t for this opportunity, I'd be away from my children somewhere, working in an office, and they would be at a sitter after school. Thank You LiveOps!"

Stay-at-home mom and LiveOps Nation Member

“LiveOps provides us with all [the] tools for certification and education of client products within LiveOps University, resources on product information, [and opportunities] for agents to share ideas and successes with other agents. Great management and tools to help your business succeed.”

LiveOps Nation Member since 2008

How do I get started? Before you apply

Work from home with LiveOps

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