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Award-Winning Certification for Independent Agents

February 18, 2014


Did you know that LiveOps has an award-winning learning team dedicated to providing certification that supports agents in building their independent home-based business? It's true!


Upon becoming an independent agent with LiveOps you are given access to LiveOps University, which houses over 700 learning programs.

New agents are first given access to a number of onboarding courses that teach everything needed to run their home-based business at LiveOps. Once agents graduate from onboarding, they have access to numerous program-specific courses.

Because independent agents are geographically dispersed, all learning content is delivered through our online portal, LiveOps University. LiveOps University allows agents to access learning content 24/7, and complete courses at their own pace. Each course is highly interactive and provides agents with opportunities to practice and reinforce skills. Delivery of content varies by call type need, but is primarily a blended solution of eLearning, virtual classroom sessions, and online reference material. Courses are purposefully designed to provide situational simulations and interactive content that make the content both meaningful and engaging. Current LiveOps agents engage with certification content regularly to grow their home-based business. Last year alone there were over 450,000 lesson completions in LiveOps University!

Not only do LiveOps agents recognize the value of certification, numerous learning industry groups have recognized the LiveOps learning team with awards over the past four years. Most recently, Brandon Hall awarded the team with a gold designation for our blended learning design of certification programs.

Finally, there are positive changes on the horizon for agents now joining LiveOps. An upgraded LiveOps University platform is in the works, new eLearning course design has been implemented, and social learning tools for peer-to-peer collaboration are starting to take shape. The learning team is dedicated to ongoing improvements that will help agents with their home-based business.

"I am able to spend time with my husband who is retired from the military. I can take vacations any time of the year without asking for that time off. I can go spend time with my children, their school events, doctor appointments, sports, birthday parties, etc."

LiveOps Nation Member, wife, and mother from Georgia

"I could rave and rave about LiveOps! Working for them allows me to remain a stay at home mom in this economy. If it weren’t for this opportunity, I'd be away from my children somewhere, working in an office, and they would be at a sitter after school. Thank You LiveOps!"

Stay-at-home mom and LiveOps Nation Member

“LiveOps provides us with all [the] tools for certification and education of client products within LiveOps University, resources on product information, [and opportunities] for agents to share ideas and successes with other agents. Great management and tools to help your business succeed.”

LiveOps Nation Member since 2008

How do I get started? Before you apply

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