Author: Karen Beaman, Director Agent Acquisition and Onboarding
Company culture can be tricky to pin down. It’s a combination of somewhat intangible elements that may or may not have demonstrable actions.
I see culture as who we are – our values, traditions, personality, beliefs, attitudes and what and how we do things. Our culture is all of the things that make us unique.
And culture is important when you are choosing a work opportunity. Whether you will be working in a corporate office, store, warehouse or your home office, the culture sets the tone for your experience.
The LiveOps Nation culture allows you to pursue your passion and enjoy the freedom of being your own boss. As a member of the LiveOps Nation, you are part of something bigger than yourself. The LiveOps Nation is made up of thousands of independent business owners who are dedicated to providing outstanding contact center services. Our clients are nationally-recognized companies who are looking for people with the passion and skills to dazzle and delight their customers.
LiveOps offers the best work-at-home independent contractor model in the virtual call center industry. With LiveOps, your business, your success and your future are in your hands.
- You control your journey – the key to your success lies with you. Your performance dictates your earning potential!
- You control your schedule – you determine when you want to provide services. You are not locked into a fixed schedule.
- You control your business – as an independent contractor you are your own boss and you manage your business your way with access to tools that make business management a snap.
With LiveOps, you are your own boss, but you aren’t alone. Other independent agents are just a click away, ready to connect if you have questions, want to share best practices or just need support from someone who understands.
You can interact with fellow members of the LiveOps Nation in the LiveOps forums—our message boards cover topics ranging from how to build a successful home business and program specific discussions to quick dinner recipes and the latest episode of favorite TV shows. Live chat with other agents or the LiveOps support team if you have questions while you’re taking calls or while you’re gearing up. And get comfortable with the tools, clients, procedures and other elements of being a successful agent through free certification available in LiveOps University. It’s all designed to help create a supportive culture for you and all LiveOps Nation members located across the country.
Listen to what a few LiveOps Nation members have to say. Aisha, a LiveOps Nation member from Florida. “I have learned so much from the seasoned agents and clients by attending conference calls about promotions, as well as sales techniques to improve my business. I especially love LOU (LiveOps University) where I've had the convenience of enrolling and certifying my business in different products from the comfort of my living room.”
Or Sandra, who says “Everything you need to know is on the site, including conference calls where you can ask questions. Help is a chat away, plus other agents in chat help each other succeed.”
And Pamela, who has been a member of the LiveOps Nation since 2008, says “I love being my own boss; it affords me the freedom and flexibility of my time. It gives me the opportunity to select my business hours and balance work, family and play.”
As independent contractors and business owners, LiveOps Nation members can tap into our culture and also create their own working culture. You get to control the lighting, décor, cleanliness, even the smells. You won’t have to worry about a co-worker microwaving leftover fish when you work from home (unless it’s one of your family members).
LiveOps strives to make working from home independently fun, too. Have you heard about the cruise contest?! We’re taking 10 agents and their guests on a Caribbean cruise next spring. Sounds like fun to me!
LiveOps offers outstanding opportunities for people interested in working from home as independent contact center agents. Check the new independent contractor opportunities posted throughout the fall, or join our Talent Community to get new opportunities delivered right to you. But don’t just take our word for it…listen to the LiveOps Nation.