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How LiveOps Partners with Independent Agents and Clients

August 7, 2014

In 2000, LiveOps realized that there were many skilled people who wanted to work from home, but whose schedules were scattered or unpredictable which made it difficult for them to get a traditional job.

At the same time, LiveOps was talking to companies who wanted to provide great customer service, but were having trouble staffing their call centers. Sometimes the call volume would be too high for their staff to handle, but other times it was too low to justify adding more call center representatives.

LiveOps saw an opportunity to help these two groups connect. We developed a system, where independent agents who wanted to work from home and were motivated to build their own business could connect with companies who need skilled call center agents to represent their brands.

Through online certification modules available to agents, companies can provide information about their product or service and include any requirements. A scheduling tool shows independent agents when call representatives are needed for certain programs, and allows them to schedule the times they want their business to work. LiveOps has also incorporated an easy tool for invoicing so that agents do not have to invoice all of the companies they provide services for separately.

With LiveOps, skilled individuals who want to build their own business working from home can typically start earning money in less than a month, and can build a rewarding business in less than a year. They no longer have to worry about marketing themselves to companies, juggling schedules across different clients, and dealing with different invoicing systems. LiveOps makes it easy for independent contractors to connect with the companies that need their skills.

Building a business is never easy, but with LiveOps, it is an achievable goal for many hardworking people.

"I am able to spend time with my husband who is retired from the military. I can take vacations any time of the year without asking for that time off. I can go spend time with my children, their school events, doctor appointments, sports, birthday parties, etc."

Reba
LiveOps Nation Member, wife, and mother from Georgia

"I could rave and rave about LiveOps! Working for them allows me to remain a stay at home mom in this economy. If it weren’t for this opportunity, I'd be away from my children somewhere, working in an office, and they would be at a sitter after school. Thank You LiveOps!"

Julie
Stay-at-home mom and LiveOps Nation Member

“LiveOps provides us with all [the] tools for certification and education of client products within LiveOps University, resources on product information, [and opportunities] for agents to share ideas and successes with other agents. Great management and tools to help your business succeed.”

Pamela
LiveOps Nation Member since 2008

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Work from home with LiveOps

With LiveOps you can pursue your passion and enjoy the freedom of being your own boss.

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