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LiveOps Talent Community eNewsletter

June 23, 2014
LiveOps
Agent Selection Team
Karen Beaman
Director, Agent Acquisition & Onboarding

If you've been thinking about becoming a LiveOps independent agent and starting your work-from-home journey, now is a great time to apply. At a recent meeting, I was blown away by all the good news coming down the pipeline for our agents.

Here are some of the exciting things that LiveOps independent agents can look forward to:

  • Exciting new clients, which means more call volume for your business.
  • Improvements to our already amazing online certification system.
  • More insights into how your business is performing.

Starting now means you will be ready to take full advantage of these improvements as they roll out. As a LiveOps independent agent, you can also suggest future improvements that will help LiveOps continue to be the premier work-from-home opportunity for call center agents.

Our onboarding team is here to help you every step of the way, from completing the application process to taking your first few calls. We can't wait to help you get started on your work-from-home journey!

As Dawson Trotman once said, “The greatest amount of wasted time is the time not getting started.”

Don't wait. Take a few minutes right now and apply today!

Sincerely,
Karen Beaman
Director, Agent Acquisition & Onboarding

Spotlight Article

Nervous about call center work? Don't worry.
The LiveOps onboarding certification program will help you prepare for calls!

Providing call center services from the comfort of your home is a great opportunity to achieve that work-life balance we all want. But what if you're nervous about taking inbound phone calls from home?

That's where LiveOps is different. Our award-winning call center certification process helps prepare new independent agents to take those first calls with confidence.

Through self-paced online learning courses, your business will learn to use the LiveOps Call Center platform, learn about the products and services you can provide services for, and get tips on helpful resources. Plus, you'll have the opportunity to practice what you learn and ask questions in live sessions with a member of our onboarding team before you take your first calls.

Here's what recent graduates have to say:

“What I like is that I could learn at my own pace and was able to review the material as much as I wanted to. I liked it. Thanks!"

“The instructors were great: reinforced lessons, clarified requirements & client expectations & shared import tips & strategies designed to enhance agent selling skills & overall performance.”

“All in all it was a great experience and I look forward to working with LiveOps”

And LiveOps is still here for you even after your first calls. Staff are available through chat to answer questions live during calls, reference material is available at your fingertips, and you can choose to interact with other independent agents in our agent forums.

Being nervous about something new is normal, but with LiveOps you are not alone. Apply today to become an amazing call center professional!

Latest Feeds
TW Congratulations to the newest graduates from LiveOps University! We can't wait to see you start taking calls.
FB FNOL Certified Agents - you will see lots of green and stars on the schedule. Be sure to let the client know that they can depend on LiveOps agents to answer their calls!
FB If you are looking for a work from home opportunity, take care to avoid scams. If you are interested in a LiveOps independent contractor opportunity, you can learn more and start an application directly on our website: join.liveops.com.
TW Getting to set your own schedule is one more thing to love about being a LiveOps independent agent. Comment to share what your schedule looks like.
ProFlowers Uses LiveOps Cloud Contact Center
ProFlowers Uses LiveOps Cloud Contact Center

LiveOps Cloud Contact Center Fuelds Murads Business Growth

LiveOps Cloud Contact Center Fuels Murad's Business Growth
Sent on behalf of LiveOps by Findly, Inc. 720 Market Street, San Francisco, California 94102, USA. Findly helps you safely share your profile so LiveOps can find you for opportunities.

"I am able to spend time with my husband who is retired from the military. I can take vacations any time of the year without asking for that time off. I can go spend time with my children, their school events, doctor appointments, sports, birthday parties, etc."

Reba
LiveOps Nation Member, wife, and mother from Georgia

"I could rave and rave about LiveOps! Working for them allows me to remain a stay at home mom in this economy. If it weren’t for this opportunity, I'd be away from my children somewhere, working in an office, and they would be at a sitter after school. Thank You LiveOps!"

Julie
Stay-at-home mom and LiveOps Nation Member

“LiveOps provides us with all [the] tools for certification and education of client products within LiveOps University, resources on product information, [and opportunities] for agents to share ideas and successes with other agents. Great management and tools to help your business succeed.”

Pamela
LiveOps Nation Member since 2008

How do I get started? Before you apply

Work from home with LiveOps

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