Providing call center services from the comfort of your home is a great opportunity to achieve that work-life balance we all want. But what if you're nervous about taking inbound phone calls from home?
That's where LiveOps is different. Our award-winning call center certification process helps prepare new independent agents to take those first calls with confidence.
Through self-paced online learning courses, your business will learn to use the tools you need, learn about the products and services you can provide services for, and get tips on helpful resources. Plus, you'll have the opportunity to practice what you learn and ask questions in live sessions with a member of our onboarding team before you take your first calls.
Here's what recent graduates have to say:
- "What I like is that I could learn at my own pace and was able to review the material as much as I wanted to. I liked it. Thanks!"
- "The instructors were great: reinforced lessons, clarified requirements & client expectations & shared important tips & strategies designed to enhance agent selling skills & overall performance."
- "All in all it was a great experience and I look forward to working with LiveOps."
And LiveOps is still here for you even after your first calls. Staff members are available through chat to answer questions live during calls, reference material is available at your fingertips, and you can choose to interact with other independent agents in our agent forums.
Being nervous about something new is normal, but with LiveOps you are not alone. Apply today to become an amazing call center professional!