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People are our passion

We believe a company focused on improving people’s lives creates better results for our clients. That’s why our beliefs are all about promoting collaboration, integrity and curiosity. And it shows. We attract agents who are motivated, helpful and independent, giving our enterprise clients and their customers an unprecedented level of service.

Our purpose: to improve people’s lives

We help agents work around their lives to inspire passion, ignite action and promote success on their own terms. After all, we’ve been connecting talented people with opportunity for more than 20 years, improving people’s lives while positively impacting communities.

Each customer interaction creates an opportunity for customer advocacy or attrition. Liveops’ virtual agent community brings more experience, education, passion and flexibility than traditional BPOs, ensuring advocacy in every interaction. Backed by partner-oriented experts in distance learning, technology and operations, your Liveops agent community is nurtured to be a true extension of your business, delivering exceptional experiences for your customers and peace of mind for you.

Liveops employees are part of a purpose-driven culture that values curiosity, collaboration, and results. We encourage diverse perspectives to create better outcomes, celebrate initiative, and build relationships based on trust and transparency.

Stevie Awards - Silver
Flex Jobs Award - Top 100
Stevie Award - Bronze
Flex Jobs Award - Top 100

We believe in:

Service

We work in service of our Agents, Clients, and Employees. We’re committed to earning the right to grow with you by being relentlessly results-driven.

Collaboration

We create better outcomes by seeking out and integrating diverse perspectives.

Integrity

Relationships are built on a strong foundation of trust and transparency. We endeavor to do the right thing, every time.

Opportunity

Talent deserves opportunity. We source for impact by empowering and celebrating those with initiative.

Curiosity

Norms exist to be challenged. We encourage ideas from everywhere.

Compassion and Respect

We are empathetic, good-natured, down-to-earth people who like to have fun. We believe every voice matters.

Passion starts at the top

Great results start with leaders who love working together, inspire trust in others and live our purpose each and every day.

Greg Hanover

CHIEF EXECUTIVE OFFICER
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Darron Yancy

VP, FINANCE
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Purnima King

SENIOR VP, GENERAL COUNSEL AND CHIEF COMPLIANCE OFFICER
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Doug DeBolt

SENIOR VP, CLIENT DEVELOPMENT
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Ellen Hahn

SENIOR VP, MARKETING, TALENT ACQUISITION & AGENT EXPERIENCE
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Paul Leavens, CISSP

SENIOR VP, IT & SECURITY
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Terri Arnold

VP, PEOPLE
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Cheryl Gunn

SVP, OPERATIONS
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Chicken - Chicken coop

Revolutionizing the call center for two decades

Liveops first began our revolutionary virtual call center model over 20 years ago, pioneering solutions in a space stuck in the old brick-and-mortar call center mindset. Our innovative team has continued to grow and lead the industry to stay on the cutting edge of call center solutions and exceptional customer experience.

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 Get started on your new home business

Flexibility. Support. Earning potential. Join Liveops Nation and experience the freedom and autonomy of being self-employed! This means you can choose when, where, and how often to work!

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