Why do I have to pay for my background check?
Process and Timeline
Once you complete your application, you will be asked to submit to a background check. When you initiate the background check process, you’ll be asked to submit your payment for the background check via our secure third-party vendor, Sterling. In general, it takes 1-3 business days for the report to complete. You’ll receive notification when your report is completed and you can access your report and track the progress here: (https://workforce.sterlingdirect.com/Login#/). Sterling will forward the same report to Liveops, so there’s no need to send us your copy.
Criminal History: Reason why someone might fail
The criminal history check includes the county, state, and/or federal level. Based on our criteria for independent contractor Agents, you may not qualify if your check reveals any of the following:
- Felony records: Dispositions of guilty, convicted, no contest/nolo contendere, adjudication withheld/deferred adjudication/probation before judgment (if currently under probation), pending, or outstanding warrant.
- Misdemeanor records: Seven or more vehicular records, five or more total misdemeanors; although each person’s background check is handled individually, on a case by case basis.
- Any records involving theft, fraud, dishonesty, breach of trust, arson, or violent crimes with dispositions of guilty, convicted, no contest/nolo contendere, adjudication withheld/deferred adjudication/probation before judgment (if currently under probation), pending, or outstanding warrant.
Liveops contracts with agents in many different states, counties, and jurisdictions. Background Checks are conducted in accordance with applicable laws, equal opportunity laws, & regulations within these states, counties, and jurisdictions and may include reporting at the local, state and national government level, from regulatory and administrative bodies, or as a result of compliance checks in accordance with federal government minimum requirements.