Work from home as a Retail Support Agent
Support shoppers with a smile
Do you have the drive, desire and confidence to be the voice of national brands? Retail Support professionals assist customers for top retailers by taking and tracking orders, processing returns, and providing general account help such as billing questions, credit card payments, profile and password assistance, and user account setup.
With every happy customer, you help your clients build a loyal base of customers while building a bright financial future for your own business.
Skills & Experience:
Retail support is perfect for agents experienced in customer service and upselling, comfortable creatively solving problems and managing multiple systems at the same time.
Hours:
Calls Typically Available:
Hours are subject to change based on client’s availability & business needs.
7 days a week; 8:00am – 2:00am ET
Recommended: 20+ hours/week
Great If You:
- Are passionate about customer service
- Have the charisma to quickly connect with people to build rapport
- Are empathetic and patient with difficult callers
- Can adapt quickly to changing priorities and customer needs
- Are goal-oriented, with a strong desire to follow a problem through to a solution
- Are self-sufficient, autonomous and can meet goals in a remote setting
Technical Requirements:
- Technology skill level: Low – Medium
- USB headset
- Operating system: Windows 10. Select clients MAY support the use of Windows 11. (Apple/Mac and Chrome are not compatible)
- Dual Monitors strongly encouraged
- Minimum download speed: 15.0 Mbps+
- Minimum upload speed: 3.0 Mbps+
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Get started on your new home business
Flexibility. Support. Earning potential. Join Liveops Nation and experience the freedom and autonomy of being self-employed! This means you can choose when, where, and how often to work!
