Healthcare Support Representative – Independent Contractor
Location: Remote (US-Based)
Say goodbye to long commutes, rigid schedules, and micromanagement. Say hello to Liveops.
Join a vibrant network of self-employed professionals making a meaningful impact every day in the healthcare industry. Whether you’re supporting patients or providers, your compassion and expertise help people get the care and answers they need—all while you enjoy the freedom and flexibility you’ve always wanted.
As an Independent Contractor, you will:
- Be your own boss
- Choose when and to whom you provide support services
- Set your own schedule
- Provide a distraction-free home office
- Provide your own home office equipment
- Handle customer calls, assess needs, and solve problems
Requirements:
- At least 1 year of phone-based healthcare patient or provider support experience
- Computer skills, including navigating multiple systems and documenting call notes
- Strong communication skills and the ability to connect with diverse individuals
- Ability to sit for long periods
- Patience and empathy
- Ability to provide services pursuant to your contract independently
Preferred Qualifications:
- Experience in healthcare or related fields such as medical, social services, education, mental health services, or other relevant ‘people helping’ fields
- In-depth knowledge of health insurance, including specific programs such as Medicaid and Medicare, is highly desired
- Comfortable with medical and health insurance terminology but can refrain from offering medical advice
Compensation:
- Submit invoices and receive payment for completed services pursuant to contract
- Pay structures vary based on client program and most programs pay for productive time and may include performance-based pay
- ICs are responsible for their own taxes and expenses
Application and Certification Process
To become an Independent Contractor the following are required:
- Complete an application and pass a background check
- Sign an Independent Contractor Agreement
- Complete a W9 form and set up direct deposit
- Complete program-specific certifications
Background Check Information
The background check requires a non-refundable $35 processing fee paid directly to the background check vendor.
Computer requirements:
- Some clients may require additional security measures and equipment
- Wired internet connection
- Android or Apple Phone
- Provide your own equipment, including a Windows operating PC (Macs, Chromebooks, tablets are not supported)
Hours:
- Choose your own schedule by self-scheduling 30-minute blocks
- Client hours of operation will vary
Important Notes:
- Additional checks regarding OIG/SAM exclusions lists maybe required by clients
- Some clients and programs may have additional requirements and certifications
- Ensure the clients you choose align with your availability and commitments
Apply now and become part of the Liveops Nation—where flexibility meets opportunity
Liveops is currently accepting applications in the following states: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY
