Work from home: Customer Service
Be the customer service professional everyone wished answered their call!

Customer Service

Be the customer service professional everyone wished answered their call! LiveOps independent customer service agents have the power to dazzle and amaze callers with their ability to quickly identify and resolve needs.

 

 

Customer service jobs have changed and are no longer about just answering questions. As an independent contractor with LiveOps, you can be in charge of your own business, doing what you do best and be the customer service professional everyone wished answered their call. Our clients are looking for independent contractor agents to be brand ambassadors! Ambassadors who are the voice of their brand, provide service with a smile, and strengthen customer loyalty. As an independent contractor, you have the freedom to operate your own business providing great customer service.

From a pleasant, polished voice, and polite attitude to their ability to quickly navigate online tools to find answers, LiveOps independent agents have what it takes to provide world-class customer service from home. They are energetic, upbeat, and able to instantly connect with others, always listening to identify and resolve the caller’s true need. Their zest for providing outstanding service is contagious and their enthusiasm for the callers, products, and services makes them great brand ambassadors. 

Their positive attitude is unshakable and they are confident that they can overcome any challenge. They can empathize with unhappy callers and turn any call into a positive experience. Leaving callers dazzled and delighted is almost as fulfilling to them as knowing they are making their work-from-home dream come true.

If you have customer service experience and love to delight people with your ability to help, then providing customer service from home is a great opportunity for you.

Search available work-from-home opportunities now!

 

"I was looking for a job I could do from home so I could be flexible and be there for my children at the same time. I love the freedom to work when I choose. Being your own boss is wonderful."

Katrice
LiveOps Nation Member and mom from Florida

"I am retired and being an independent contractor has given me the ability to supplement my income and enjoy a better quality of life. This is a wonderful way to work without the normal hassles of driving every day to work."

Linda
LiveOps Nation Member from Georgia

"I love being able to help others in the comfort of my home, while at the same time constantly learning more, not only about the products and services I support, but also virtual call center procedures, sales and customer service skills, and technology."

Jean
LiveOps Nation Member from Florida

How do I get started?

Check out important information about our phone and computer requirements, setting up your home office, and what to expect when you apply for work-from-home opportunities with LiveOps.

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What does it take to be a LiveOps work from home customer service agent extraordinaire?

  • Do you have a passion for delighting customers and a phenomenal sounding phone voice? Unsure how you sound to others over the phone? Ask a friend if your phone voice is the polite, professional, and easy-to-understand voice they would want to hear when they call customer service.
  • Do you have experience providing stellar customer service over the phone or face-to-face?
  • Are you a master multi-tasker? Successful independent agents are able to listen, converse, and empathize with callers while quickly accessing and accurately inputting information on a computer!
  • Are you able to overcome challenges like upset callers while maintaining an unshakable positive attitude and professional demeanor?
  • Do you enjoy helping people and feel a sense of reward when you resolve a problem and increase a customer’s loyalty to a brand?

You will represent top brands and assist their customers with a variety of needs. Some customers call to see when a product they ordered has shipped and others call because a product they received is not quite right. Regardless of what drives the customers to call, our clients are looking for agents to be the voice of their brand, provide service with a smile, and strengthen customer loyalty. As a LiveOps independent agent, you will have access to information to help you resolve the caller’s needs and will use your customer service skills to amaze the caller with a world-class experience.

And you’ll complete our free, award-winning certification courses before your business takes its first call. That way you’ll be confident and prepared to rock that customer service call!

In order to give you the most freedom and flexibility with your work schedule, LiveOps works with agents as independent contractors.

Owning your own business is easier than you think when you partner with LiveOps. We connect professionals, like you, with clients. We have tools available that make managing your LiveOps independent business easy. From award-winning certification courses, to scheduling and invoicing tools – we want LiveOps agents to have the best in the industry. All you have to do is provide fabulous service and manage and grow your business the way you want. At LiveOps, you control your journey – the key to additional growth opportunities lies with you and is based on your performance.

You are in business for yourself, but not by yourself. With our large community of agents ready to lend advice, you really can build and own a business to be proud of.

 

How do I get started? Before you apply