Be the voice of an angel every caller hopes to hear when they call to report a claim. LiveOps independent claims agents are professional, knowledgeable, and focused on providing a world class experience for those who call to report a claim.
If you've ever been in an accident or had your home damaged, then you know how traumatic it can be. When you make that call to the insurance company, you need to talk to someone who listens and understands what you have been through. Someone who reassures you, who sounds like a friend, and who listens and makes the process easy.
As a LiveOps independent claims agent, you can be that someone.
LiveOps independent insurance claims agents are empathetic and have calm, soothing voices that help them walk the caller through the claims process with ease. They have patience and compassion and genuinely care about the caller and making the process easy while still getting all the information they need. For those few minutes, they make a connection that assures the caller that they are being taken care of and that everything will be all right. They take pride in knowing that they’ve entered a claim accurately and provided accurate information.
These caring individuals are also hard-working professionals able to simultaneously listen to and empathize with the caller, while accurately entering information into the computer. They are master multi-taskers with the ability to guide the conversation and gather the information they need without making the caller feel rushed or like they are receiving an inquisition. They are adaptable, creative, and resourceful in finding ways to work with callers who are upset or anxious.
If you find helping others rewarding and fulfilling, insurance claims may be a great work from home opportunity for you. Search available work-from-home opportunities now!