Work from home: Roadside Service
Enjoy the satisfaction of keeping people safe on the road while you work from the comfort of your own home.

Roadside Service

Put your professional voice and compassionate attitude to work for you! As a Roadside Service professional you can help motorists get back on the road safely and with a smile.

 

 

LiveOps independent Roadside Assistance agents are first-class professionals and a stranded motorist’s best friend. These confident individuals know how to connect with a caller and quickly gather the information they need to address that caller’s safety.

They are perceptive and think one step ahead to identify which roadside services the caller needs, while using mapping tools and customized software to pinpoint the caller’s location and make sure help is on the way. Organization is their middle name and they know exactly what information they need to deliver prompt service with a smile.

If you enjoy helping people, have a keen eye for detail, and are compassionate with the ability to stay focused on what needs to happen next, then becoming a LiveOps Roadside Assistance independent agent could be a great work-from-home opportunity for you!

Our Roadside Service opportunities are currently full. You can join our Talent Community to be notified by email as new opportunities become available, or choose from our current work-from-home opportunities.

"My neighbor was working as an independent agent for LiveOps and told me about it. I saw what she was making every pay period and decided to give it a try. It is the greatest kept secret that has been around for years."

Constance
LiveOps Nation Member from Georgia

"I love the freedom to work when I choose. Being your own boss is wonderful. I describe it as the freedom to work when you want and still earn income for your bills and family."

Katrice
LiveOps Nation Member from Florida

"I just Love being able to work from home. I worked for Live Ops before I retired and continued after I retired. Gives me a little extra cash and [I am able] able to work in the comfort of my home."

Linda
LiveOps Nation Member from Alabama

How do I get started?

Check out important information about our phone and computer requirements, setting up your home office, and what to expect when you apply for work-from-home opportunities with LiveOps.

learn more

Do you have the skills to provide friendly, prompt customer service on roadside assistance calls?

  • Do you have previous roadside assistance or dispatcher experience?
  • Do you enjoy helping people and have a professional sounding phone voice? Unsure how you sound to others over the phone? Ask a friend if your phone voice is polite, professional, friendly, energetic, and confident sounding. One they would want to hear when they call for help from the side of the road.
  • Are you able to easily make a connection with others, empathize, and show compassion to people who are upset while remaining calm and professional?
  • Are you a master multi-tasker who is able to carefully listen and carry on a conversation while looking things up on a computer and accurately entering information without missing a beat?
  • Are you amazing with using mapping tools to pinpoint a location and able to learn and use customized software and applications?

Drivers call in for a variety of reasons. Some call in to inquire about the features of their rental car. Others call for assistance with a flat tire, or if they’ve locked their keys in their car. Regardless of what drives the customers to call, the client wants them to receive the best customer service with a focus on being friendly, safe, and prompt.

These calls are unscripted, and rely heavily on your communication skills and ability to connect with people. You will have access to the client’s system and several applications to help you resolve the caller’s needs.

During the call you will ensure the caller is safe and may submit requests for service providers to be dispatched to the caller’s location.

In order to give you the most freedom and flexibility with your work schedule, LiveOps works with agents as independent contractors.

Owning your own business is easier than you think when you partner with LiveOps. We connect professionals, like you, with clients. We have tools available that make managing your LiveOps independent business easy. From award-winning certification courses to scheduling and invoicing tools – we want LiveOps agents to have the best in the industry. All you have to do is provide fabulous service and manage and grow your business the way you want. At LiveOps, you control your journey – the key to additional growth opportunities lies with you and is based on your performance.

You are in business for yourself, but not by yourself. With our large community of agents ready to lend advice, you really can build and own a business to be proud of.

How do I get started? Before you apply