Work from home as a Retail Support Agent
Support shoppers with a smile
Do you have the drive, desire and confidence to be the voice of national brands? Retail Support professionals assist customers for top retailers by taking and tracking orders, processing returns, and providing general account help such as billing questions, credit card payments, profile and password assistance, and user account setup.
With every happy customer, you help your clients build a loyal base of customers while building a bright financial future for your own business.
Skills & Experience:
Retail support is perfect for agents with a background in customer service and upselling. This role is ideal for those who excel at creatively solving problems while efficiently managing multiple systems at once. If you thrive in a dynamic environment and enjoy providing exceptional service, retail support offers a rewarding opportunity to leverage your skills.
Calls Typically Available:
- Calls typically available 7 days a week, 8:00am – 2:00am ET
- Hours subject to change based on client availability and business needs
- Recommended: 20+ hours/week
Great If You:
- Passionate about customer service
- Charismatic and able to build rapport quickly
- Empathetic and patient with difficult callers
- Adaptable to changing priorities and customer needs
- Goal-oriented and self-sufficient in a remote setting
Technical Requirements:
- Technology skill level: Low – Medium
- USB headset
- Operating system: Windows 10. Select clients MAY support the use of Windows 11. (Apple/Mac and Chrome are not compatible)
- Dual Monitors strongly encouraged
- Minimum download speed: 15.0 Mbps+
- Minimum upload speed: 3.0 Mbps+
Explore more Liveops remote opportunities
Not sure if Retail Support is right for you? Check out our other opportunities.
Tax Support
Provide support to users of top tax software providers.
Healthcare Patient Support
Help patients get the most out of treatment plans
Inbound Sales
Be a superhero sales agent with great earning potential.
Insurance Sales
Sell top insurance coverage to warm leads (license required).
Customer Service
Be the customer care voice of top brands, providing best-in-class service.
Get started on your new home business
Flexibility. Support. Earning potential. Join Liveops Nation and experience the freedom and autonomy of being self-employed! This means you can choose when, where, and how often to work!
