10 Customer Service Tips for Agents to Keep in Mind
The customer service industry can be tough at times, so in order to attract and retain customers, it’s important to provide them with the best service and care. By acting …
Blogs
Liveops Agent Spotlight: Veronica, 2022 Agent’s Choice Award Winner
Veronica’s pandemic story is unfortunately all too common. For 10 years, she successfully owned and operated her own business in her home state of Indiana. But in the wake of …
2023 Agent Trends: Tools for Your Business in the New Year
If you’re anything like me, the beginning of a new year arrives with a sense of personal relief and renewal. On the first of January, you wake up feeling refreshed, …
Liveops Agent Spotlight: Marjorie, 2022 Agent of the Year
“Now, that was a shocker.” Marjorie didn’t anticipate being named Liveops’ 2022 agent of the year. But speak with her for more than 5 minutes, and the decision by the …
2022 Liveops Agent Awards
Hundreds of agents from across the country gathered and networked for the final Virtual Agent Roadshow of the year last month. The event also featured the Liveops Annual Agent Awards, …
Liveops Agent Spotlight: Deborah
Full-time educator. Mother. Grandmother. Liveops Agent. Deborah finds the flexibility to do it all. As the crispness of fall slowly sinks into the air, school-aged students are settling into their …
Liveops Agent Spotlight: Maria, a stay-at-home parent
Afternoon bike rides, knitting lessons and DIY volcanoes are just a few of the activities that keep Maria busy as a stay-at-home parent. A flexible schedule with Liveops allows her …
Prioritizing Mental Health for Work-From-Home Professionals
In my research for this article, I decided to look into the Google Trends map for the search term “mental health resources” over the past five years. Unsurprisingly, the map …
What does sustainability really mean for remote and hybrid workforces?
Let’s talk about sustainability—and not the kind that involves growing kale on your balcony (though we fully support that too). In today’s world, being sustainable isn’t just about recycling and …
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