Liveops Agent Spotlight: Marjorie, 2022 Agent of the Year
“Now, that was a shocker.” Marjorie didn’t anticipate being named Liveops’ 2022 agent of the year. But speak with her for more than 5 minutes, and the decision by the …
A Day in the Life of a Liveops Agent
Liveops Agent Spotlight: Deborah
Full-time educator. Mother. Grandmother. Liveops Agent. Deborah finds the flexibility to do it all. As the crispness of fall slowly sinks into the air, school-aged students are settling into their …
Liveops Agent Spotlight: Maria, a stay-at-home parent
Afternoon bike rides, knitting lessons and DIY volcanoes are just a few of the activities that keep Maria busy as a stay-at-home parent. A flexible schedule with Liveops allows her …
What are real Liveops agents like?
Meet the people handling your most important customer interactions When you buy traditional contact center services, you’re getting the customer service equivalent of a black box. The agents are typically …
Calling all crazy stories: True customer service calls
Wacky tales from our agents that prove there’s never a dull day at Liveops In the spirit of April Fool’s day, I asked Liveops agents to tell me the story …
Sharing in success: Agents swap their top tips
Roadshow connects agents supporting same lines This month, we held our first Roadshow of 2018 in Tampa, Florida. More than 40 members of the Liveops Nation met us in a …
