10 Customer Service Tips for Agents to Keep in Mind
The customer service industry can be tough at times, so in order to attract and retain customers, it’s important to provide them with the best service and care. By acting …
The customer service industry can be tough at times, so in order to attract and retain customers, it’s important to provide them with the best service and care. By acting …
“Now, that was a shocker.” Marjorie didn’t anticipate being named Liveops’ 2022 agent of the year. But speak with her for more than 5 minutes, and the decision by the …
Full-time educator. Mother. Grandmother. Liveops Agent. Deborah finds the flexibility to do it all. As the crispness of fall slowly sinks into the air, school-aged students are settling into their …
Afternoon bike rides, knitting lessons and DIY volcanoes are just a few of the activities that keep Maria busy as a stay-at-home parent. A flexible schedule with Liveops allows her …
Meet the people handling your most important customer interactions When you buy traditional contact center services, you’re getting the customer service equivalent of a black box. The agents are typically …
Wacky tales from our agents that prove there’s never a dull day at Liveops In the spirit of April Fool’s day, I asked Liveops agents to tell me the story …
Roadshow connects agents supporting same lines This month, we held our first Roadshow of 2018 in Tampa, Florida. More than 40 members of the Liveops Nation met us in a …