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Do great things from home.

Join a national team of agents delivering customer service, support and sales—all from the comfort of your home office.

Do great things from home.

Join a national team of agents delivering customer service, support and sales—all from the comfort of your home office.


How much can you earn?

That's mostly up to you - choose work that fits your skills and availability, then increase earnings with experience, great performance, and scheduling more time. Most opportunities pay a per-talk-minute rate, so the more calls you take, the more you earn.

Weekly Earning Potential

$0

$200

$400

$600

$800

20 hours/week

25 hours/week

30 hours/week

*Actual earnings vary depending on opportunity selected, call volume, number of calls taken, and other factors. Independent contractors are responsible for expenses and control their profit and loss.

How can you become a Liveops agent?

  • Amazing support
    • Dedicated team to help you get started
    • Real-time chat support on calls
    • Tech support and other resources
  • Award-Winning tools
    • Courses and skill-building workshops
    • Performance insights
    • Easy self-scheduling and self-invoicing
  • Meaningful connections
    • Use Liveops Nation to network with agents
    • Local meet-ups
    • Fun, social contests

Don’t take our word for it.

When you work with exceptional people, you get exceptional results. Get to know our agents’ stories—impressive, authentic, and refreshingly real.

We care about being the best. (And they noticed.)

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You're in control

As an independent contractor providing services to Liveops and its clients, you control where, when and how you work. One way you can exercise this control is by choosing which opportunities you want to pursue.

You still have responsibilities

Your work will need to meet the terms you accept in your independent contractor agreement and statements of work (SOW), which outline client campaigns and expectations. It is important to read these documents carefully.

Building your skills to build your business

Liveops is known for the skill-building courses and learning materials you can access to help grow your business. Be sure to note the certification course schedule associated with each opportunity. Completing these courses on schedule can help you grow your business faster.

You'll need a quiet place to work

Independent contractors can work from any quiet location with a dedicated landline phone and wired internet connection—sorry, no working from the local café. Most agents choose to work from home.

You choose and buy your own equipment

Contractors purchase and maintain their own phone, computer and any other equipment or services needed. Review our minimum technical requirements before making any purchases and save those receipts—business expenses may qualify for tax deductions. Some clients/programs have additional requirements so please review the requirements listed in each opportunity description carefully.

Speaking of taxes...

Independent contractors submit invoices for the services they provide. Since we are not an employer, we do not withhold taxes. A quick call to your accountant can help you understand what you need to do to report and pay the appropriate taxes on your earnings.

Health insurance and retirement planning

There are many ways contractors can get insurance coverage and save for retirement. Some agents are covered on their spouses’ plans. Others get coverage through their state's health insurance marketplace.

Supplementing retirement, disability or other income

Many contractors use their Liveops business for supplemental income. An accountant can help you understand any income limits that might apply to your situation so you can choose an opportunity that fits your needs.

A word about professionalism

You wouldn’t keep using a plumber who showed up late, was unprepared or just didn’t meet your expectations, right? Our clients feel the same way. Successful contractors take their business seriously, are at their best on every call and keep all communications professional.

Are you ready to be your own boss?


Now that you know what being your own boss is all about, let’s find an opportunity that fits your skills and schedule. Just close out of this guide to explore your options.

Or, if you're ready to jump right in and apply, click on the button below to see our current openings for agents.

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Thanks for your interest in becoming a Liveops work-from-home agent. We're always looking for great candidates to help us answer the call for our customers.

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