How much can you make?
You own your own business, so that's mostly up to you. You choose the work that fits your skills, from entry-level calls to specialized call types that require more experience. Most pay a per-talk-minute rate, so the more calls you take, the more you earn. New agents accelerate their earning potential as performance improves— higher-performing agents get more calls.
How do agents earn more?
Schedule more hours
Work around your life—you choose when to take calls
More experienced agents receive more calls
Earn great ratings
Great scores elevate you to a top performer
Use your skills
Backgrounds in insurance and health care may qualify for specialized call types
Get more talk time
Top-performing agents receive more calls
From sales commissions and fun contests